Terms and Conditions
Effective January 1, 2026
Excel La Habra Concrete, concretelahabra.com, hello@concretelahabra.com
Agreeing to these terms
These terms cover your use of the Excel La Habra Concrete website and any concrete work you hire us to do. If you browse the home page, request an estimate or sign off on a job, you're agreeing to them.
If we give you a signed written estimate or contract for your job, that document controls wherever it says something different from this page. If you don't agree with these terms, please don't use the site or book work with us.
Who we are and what we do
Excel La Habra Concrete is a concrete contractor based in La Habra, CA. We pour and repair driveways, patios, sidewalks, steps, pool decks, garage floors, foundations, retaining walls and other flatwork, which is the trade word for flat slabs on the ground. We're fully licensed and insured. You can read more about our crew on the About page.
The descriptions on this website are general information. They aren't a quote, a design or a promise about your property, because every yard has its own soil, slope and drainage that we can only judge in person.
Estimates and pricing
We give free in-person estimates with no obligation. An estimate is based on what we can see and measure on site, the size and thickness of the slab, the finish you choose and the access our crew and trucks will have.
Some conditions only show up once the old concrete is out and the ground is open, such as soft or wet subgrade, which is the soil the slab sits on, buried roots, old pipes or concrete thicker than expected. If something like that changes the work, we'll stop, explain it to you and get your approval in writing before we do extra work or charge more.
An estimate is good for the period written on it. After that, material and labor costs may have changed, and we'll give you an updated figure before scheduling.
Scheduling, weather and cancellation
We'll give you a planned start date, but concrete depends on the weather. We won't pour in rain or in conditions that would weaken the finished slab, so we may move a date to protect your job, and we'll tell you as soon as we know.
New concrete needs time to cure, which is the wait while it hardens and gains strength. We'll tell you when it's safe to walk on and when it's safe to drive on. Damage caused by using the slab before then, by people, pets, vehicles or sprinklers, isn't covered by us.
If you need to cancel or reschedule, please call us as soon as you can. If we've already ordered materials, scheduled a pour or started work, you may owe for those costs as set out in your written agreement.
Payment
Deposits, progress payments and the final balance are due as stated in your written estimate or contract, and we'll tell you which payment methods we accept before work starts.
If a balance goes unpaid, we may pause work and use the collection remedies California law allows a contractor. We'd much rather talk it through first, so please call us if a payment problem comes up.
Your part of the job
You agree to give our crew safe access to the work area, to tell us about anything buried that we should know about, such as sprinkler lines, drains or private utilities, and to confirm where your property lines are.
Unless your written agreement says we'll handle them, you're responsible for any permits and any homeowner association approvals your project needs. Please check with your city before work starts if you're unsure.
Our workmanship and what concrete does
We stand behind our work, and satisfaction is guaranteed on every job. If something isn't right, tell us and we'll come look at it.
Concrete is a natural material, and some things are normal and aren't defects. Small hairline cracks can still appear, which is why we cut control joints, the straight grooves that give the slab a planned place to crack. Color and texture can vary from section to section and from any sample or photo, and a new slab next to old concrete won't match exactly.
Any warranty on your job is the one written in your contract. To the extent California law allows, we don't make any other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. We also aren't responsible for problems caused by soil movement, tree roots, drainage changes, heavy loads, chemicals, or work done by others after we finish.
Limitation of liability
To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. We aren't liable for indirect, incidental or consequential losses, such as lost use of your driveway or patio while it cures or a delay caused by weather.
Nothing on this page limits any right you have under California law that can't be limited by agreement.
Using this website
We work to keep the information on this site accurate, but it's provided as-is and may not reflect every detail of your project. Don't rely on it in place of an in-person estimate.
The text, photos and design on this site belong to Excel La Habra Concrete. Please don't copy or reuse them without our permission. Links to other websites are for your convenience, and we aren't responsible for their content.
Settling a disagreement
If you have a problem with our work or a bill, call us first at (562) 245-5067. Most issues get sorted out with a site visit and a plain conversation.
If we can't resolve it together, either of us may bring the matter to small claims court or to the state or federal courts serving Orange County, California, unless your written contract sets out a different process.
Governing law
These terms and any work we do are governed by the laws of the State of California, without regard to its conflict of law rules.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one that applies when you use the site. Changes won't alter a signed contract for a job already agreed.
How to reach us
Questions about these terms or about a job can go through our Contact page, or you can call (562) 245-5067. We answer Monday through Friday from 8 AM to 10 PM, and Saturday and Sunday from 7 AM to 9 PM, and you can expect a reply within 1 business day.